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research & analysis


Everybody wants into the Customer's Head

Coming from retail as we do, we've had plenty of opportunity over the years to sample customer and employee opinion on a wide range of subjects. We have a lot of experience in survey design, results analysis, and making actionable recommendations that lead to concrete improvements in sales and operations.

Through our affiliated companies, we can field a global network of field workers, virtually anywhere in the world, or fulfill outbound telephone surveys and studies through our partnership data centres.

  • Telephone interviews & customer feedback
  • Mystery shopper programs
  • Buying habits
  • Focus groups
  • Data analysis
  • Impact of sales behavior on consumer perception

 

Mission
__________________

Our mission is to create
an environment built
on a partnership of effort,
where honour and intent
are always more important
than the fine print.

How we think
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Great creative is important,
but we put content before form;
the message before the medium.

How we work
__________________

Flexibility is not the same
as compromise.
Our commitment is to own
your objective. We go beyond
what is asked, and do
what is needed.


© Crunch! Inc. Communications, 2001 - . All rights reserved.
Your feedback is welcome. Please direct comments, questions or suggestions to
results@crunchcommunications.com